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Designing decision support systems and expert systems with a better end-use involvement: a promising approach

Despres, Sylvie; Rosenthal-Sabroux, Camille (1992), Designing decision support systems and expert systems with a better end-use involvement: a promising approach, European Journal of Operational Research, 61, 1-2, p. 145-153. http://dx.doi.org/10.1016/0377-2217(92)90276-F

Type
Article accepté pour publication ou publié
Date
1992
Journal name
European Journal of Operational Research
Volume
61
Number
1-2
Publisher
Elsevier
Pages
145-153
Publication identifier
Metadata
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Author(s)
Despres, Sylvie
Rosenthal-Sabroux, Camille
Abstract (EN)
The aim of this contribution is to identify research directions for Expert Systems and knowledge-based Decision Support Systems, focussing on the end-user point of view. Following a review of Decision Support System and Expert System purposes, and a presentation of some existing Expert System taxonomies and some design methodologies, we conclude in favour of the integration of an end-user model within the design process of such systems.
Subjects / Keywords
Expert System; knowledge-based Decision Support System; end-users