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Marketing employees' learning through contact with marketing service providers (MSPs): analysis and deconstruction of the transmitted knowledge flow.

Moraux, Hélène; Volle, Pierre (2015-05), Marketing employees' learning through contact with marketing service providers (MSPs): analysis and deconstruction of the transmitted knowledge flow., 45th European Marketing Academy Conference (EMAC 2015), 2015-05, Leuven, Belgium

Type
Communication / Conférence
Date
2015-05
Titre du colloque
45th European Marketing Academy Conference (EMAC 2015)
Date du colloque
2015-05
Ville du colloque
Leuven
Pays du colloque
Belgium
Métadonnées
Afficher la notice complète
Auteur(s)
Moraux, Hélène

Volle, Pierre
Dauphine Recherches en Management [DRM]
Résumé (EN)
Facing a more and more complex and moving environment, marketing employees must constantly reinforce their knowledge and their skills. To do so, they can rely on marketing service providers (MSPs) and take advantage of their working interactions to learn. It is then important to get interest in the marketing knowledge flow transmitted by these MSPs during working interactions. This research precisely aims at analyzing and deconstructing the transmitted marketing knowledge flow, using the concept of “marketing assets”. We therefore deconstruct the marketing knowledge flow transmitted by MSPs to marketing employees into marketing “resources”, marketing “capabilities” and marketing “competences”.
Mots-clés
Inter-organizational learning; Knowledge transfer; Marketing knowledge; Marketing assets; Marketing resources; Marketing capabilities; Marketing competences; Marketing employees; Marketing service providers
JEL
M31 - Marketing

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