Marketing employees' learning through contact with marketing service providers (MSPs): analysis and deconstruction of the transmitted knowledge flow.
Moraux, Hélène; Volle, Pierre (2015-05), Marketing employees' learning through contact with marketing service providers (MSPs): analysis and deconstruction of the transmitted knowledge flow., 45th European Marketing Academy Conference (EMAC 2015), 2015-05, Leuven, Belgium
Type
Communication / ConférenceDate
2015-05Titre du colloque
45th European Marketing Academy Conference (EMAC 2015)Date du colloque
2015-05Ville du colloque
LeuvenPays du colloque
BelgiumMétadonnées
Afficher la notice complèteRésumé (EN)
Facing a more and more complex and moving environment, marketing employees must constantly reinforce their knowledge and their skills. To do so, they can rely on marketing service providers (MSPs) and take advantage of their working interactions to learn. It is then important to get interest in the marketing knowledge flow transmitted by these MSPs during working interactions. This research precisely aims at analyzing and deconstructing the transmitted marketing knowledge flow, using the concept of “marketing assets”. We therefore deconstruct the marketing knowledge flow transmitted by MSPs to marketing employees into marketing “resources”, marketing “capabilities” and marketing “competences”.Mots-clés
Inter-organizational learning; Knowledge transfer; Marketing knowledge; Marketing assets; Marketing resources; Marketing capabilities; Marketing competences; Marketing employees; Marketing service providersJEL
M31 - MarketingPublications associées
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