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Crowding at the frontier: boundary spanners, gatekeepers and knowledge brokers

Haas, Aurore (2015), Crowding at the frontier: boundary spanners, gatekeepers and knowledge brokers, Journal of Knowledge Management, 9, 5, p. 1029-1047. 10.1108/JKM-01-2015-0036

Type
Article accepté pour publication ou publié
Date
2015
Journal name
Journal of Knowledge Management
Volume
9
Number
5
Pages
1029-1047
Publication identifier
10.1108/JKM-01-2015-0036
Metadata
Show full item record
Author(s)
Haas, Aurore
Dauphine Recherches en Management [DRM]
Abstract (EN)
Our work contributes to defining the concepts of boundary spanner, gatekeeper and knowledge broker witth a review of the literature covering more than 100 sources. We find that review of past research allows to propose a set of new definitions and also to the detection of 5 research avenues.The ability of organizations to recognize, source and integrate key outside information or knowledge is important for their strategy, innovation and performance over time. Three types of individuals have information gathering and knowledge dissemination roles at the frontier of organizations: boundary spanners, gatekeepers and knowledge brokers. Although research on these individuals is well developed, we found that in practice the definitions of the concepts overlap and still need a clarification. So far, no systematic comparison of these roles has been undertaken.
Subjects / Keywords
Organizational learning; Boundary spanner; Knowledge transfer; Knowledge management; Gatekeeper; Knowledge broker
JEL
L20 - General
M50 - General

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