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Gatekeepers rather than helpless: An exploratory investigation of seniors use of information and communication technology in critical settings

Karanasios, Stan; Adrot, Anouck; Cooper, Vanessa; Mercieca, Bernadette (2020), Gatekeepers rather than helpless: An exploratory investigation of seniors use of information and communication technology in critical settings, Proceedings of the 53rd Hawaii International Conference on System Sciences, p. 3770-3779

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Adrot&al2020.pdf (332.9Kb)
Type
Communication / Conférence
Date
2020
Conference title
53rd Hawaii International Conference on System Sciences
Conference date
2020
Conference city
Manoa
Conference country
United States
Book title
Proceedings of the 53rd Hawaii International Conference on System Sciences
ISBN
978-0-9981331-3-3
Pages
3770-3779
Metadata
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Author(s)
Karanasios, Stan

Adrot, Anouck
Dauphine Recherches en Management [DRM]
Cooper, Vanessa

Mercieca, Bernadette
Abstract (EN)
Reports and studies often show that seniors suffer disproportionately during disasters. Yet seniors’ handling of information and communication technology is largely overlooked. Based on a qualitative study comprising interviews and focus groups, this research shows important properties of seniors’ practices with information in critical settings. Seniors embody and tap into local knowledge, mingle offline and take online cues about emergency situations, and maintain trust towards institutions. We discuss the need to pursue and diversify investigation on this topic, as well as the role of seniors as gatekeepers rather than considering them helpless individuals. This research contributes to a better understanding of seniors’ use of digital resources by highlighting their role in information sharing in disaster settings. We pave the way for future research to inform policy making and support seniors’ survival in future disasters.
Subjects / Keywords
disaster; information practices; seniors
JEL
D83 - Search; Learning; Information and Knowledge; Communication; Belief; Unawareness
J14 - Economics of the Elderly; Economics of the Handicapped; Non-Labor Market Discrimination

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