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Assessing the enterprise’s knowledge management maturity level

Grundstein, Michel (2008), Assessing the enterprise’s knowledge management maturity level, International Journal of Knowledge and Learning, 4, 5, p. 415–426. http://dx.doi.org/10.1504/IJKL.2008.022060

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Type
Article accepté pour publication ou publié
Date
2008
Journal name
International Journal of Knowledge and Learning
Volume
4
Number
5
Publisher
Inderscience Publishers
Pages
415–426
Publication identifier
http://dx.doi.org/10.1504/IJKL.2008.022060
Metadata
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Author(s)
Grundstein, Michel
Abstract (EN)
Knowledge is not manageable, as if it were data or information. Consequently, Knowledge Management (KM) must address activities that utilise and create knowledge, instead of addressing knowledge by itself. With regard to this issue, we elaborated on a sociotechnical approach of KM within the enterprise, and we synthesised it into an empirical model called the Model for General Knowledge Management within the Enterprise (MGKME). One purpose of this model is to serve as a template to enable assessing the enterprise's KM maturity level.
Subjects / Keywords
Organisational learning; People-focused; Modelling; KM maturity levels; Sociotechnical approach; Knowledge management systems
JEL
D83 - Search; Learning; Information and Knowledge; Communication; Belief; Unawareness

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