Performance Targets as Negotiation Devices - Accounting Management in French Job Centres
Pillon, Jean-Marie (2018), Performance Targets as Negotiation Devices - Accounting Management in French Job Centres, in Sowa, Frank; Staples Ronald; Zapfel Stefan, The Transformation of Work in Welfare State Organizations, Routledge : London, p. 35-53
Book titleThe Transformation of Work in Welfare State Organizations
Book authorSowa, Frank; Staples Ronald; Zapfel Stefan
Number of pages276
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Institut de Recherche Interdisciplinaire en Sciences Sociales [IRISSO]
Abstract (EN)Following Max Weber (1978),Jean-Marie Pillon understands NPM as the result of sustainedmodernization and rationalisation processes in bureaucratic operations.Using the example of the French public job centres, he shows effectsof the organisational readjustment in terms of NPM on the division oflabour in the administrative organization (here, between career advice, job placement and controlling), and discusses attempts by theoperative staff to elude complete external control in order to maintain autonomous room for manoeuvre.
Subjects / KeywordsFrench job centres; management accounting; performance targets
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