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Two Problem Formulations for Process Innovation Based on Operations Sophistication

Delias, Pavlos; Grigori, Daniela (2021), Two Problem Formulations for Process Innovation Based on Operations Sophistication, International Journal of Decision Support System Technology, 13, 1. 10.4018/IJDSST.2021010105

Type
Article accepté pour publication ou publié
Date
2021
Journal name
International Journal of Decision Support System Technology
Volume
13
Number
1
Publisher
IGI Global
Publication identifier
10.4018/IJDSST.2021010105
Metadata
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Author(s)
Delias, Pavlos
Laboratoire d'analyse et modélisation de systèmes pour l'aide à la décision [LAMSADE]
Grigori, Daniela
Laboratoire d'analyse et modélisation de systèmes pour l'aide à la décision [LAMSADE]
Abstract (EN)
Process innovation is assumed to require a more intrinsic rethinking of business processes, which is typically a creative process. Nevertheless, in this creative, prolific process, there can be artifacts derived from rational practices that are capable to provide insightful recommendations. In this work, the authors claim that an event log, a file that registers the execution of the relevant business processes, can be the source of such an artifact. They describe the fundamental elements of two problem formulations, namely the set of alternatives; the set of potential actions that the decision-maker may undertake; the set of points of view (dimensions) from which the potential actions are observed, analyzed, evaluated, compared, etc.; and the problem statement (what is expected to be done with the alternatives) for two cases.
Subjects / Keywords
Process innovation

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    Delias, Pavlos; Acheli, Mehdi; Grigori, Daniela (2019) Communication / Conférence
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    Using multi-target feature evaluation to discover factors that affect business process behavior 
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    Discovering Characteristics that Affect Process Control Flow 
    Delias, Pavlos; Grigori, Daniela; Mouhoub, Mohamed Lamine; Tsoukiàs, Alexis (2015) Chapitre d'ouvrage
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    A Graph-Based Approach for Semantic Process Model Discovery 
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    A summary-based approach for enhancing process model matchmaking 
    Kheddouci, H.; Bouzeghoub, Mokrane; Grigori, Daniela; Gater, Ahmed (2011) Communication / Conférence
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