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From Anxious Spaces to Harmonious Relations? Interracial Marketplace Interactions Through the Lens of Consumer Psychology

dc.contributor.authorGrier, S. A.
dc.contributor.authorJohnson, Guillaume D.
dc.contributor.authorScott, M. L.
dc.date.accessioned2022-02-28T13:09:51Z
dc.date.available2022-02-28T13:09:51Z
dc.date.issued2022
dc.identifier.issn1057-7408
dc.identifier.urihttps://basepub.dauphine.psl.eu/handle/123456789/22810
dc.description.abstractfrInterracial interactions abound in the marketplace and are at the core of many consumer experiences across commercial, health, and social settings. The creation of harmonious interracial interactions is a focal target of private, nonprofit, and governmental efforts to transform consumer markets worldwide. Yet both research and practice highlight the challenge of achieving such interactions. Despite their centrality to consumer experience and social significance, interracial interactions have received limited attention in the consumer psychology literature. Understanding the particular role of interracial interactions in how consumers choose, buy, and consume products, services, and experiences is essential to address racial inequity in the marketplace. In this research, we identify extant interdisciplinary research to conceptualize the consumer psychology underlying interracial marketplace interactions. We analyze this literature to summarize the state of the knowledge, identify important research gaps, and develop an organizing framework for prior and future research. Our analysis highlights priorities for future research supportive of harmonious interracial interactions that promote consumer equity and contribute to societal well-being.
dc.language.isoenen
dc.subjectDiversity
dc.subjectEquity and Inclusion
dc.subjectGroup dynamics
dc.subjectPower
dc.subjectRace
dc.subjectServices
dc.subjectSituation and context effects
dc.subject658.8 Etudes du consommateur, M14,J15,D11
dc.subject.ddc658.8en
dc.subject.classificationjelM.M1.M14en
dc.subject.classificationjelJ.J1.J15en
dc.subject.classificationjelD.D1.D11en
dc.titleFrom Anxious Spaces to Harmonious Relations? Interracial Marketplace Interactions Through the Lens of Consumer Psychology
dc.typeArticle accepté pour publication ou publié
dc.relation.isversionofjnlnameJournal of Consumer Psychology
dc.relation.isversionofjnlvol32
dc.relation.isversionofjnlissue1
dc.relation.isversionofjnldate2022
dc.relation.isversionofjnlpages97-126
dc.relation.isversionofdoi10.1002/jcpy.1278
dc.relation.isversionofjnlpublisherWiley
dc.subject.ddclabelÉtudes du consommateuren
dc.relation.forthcomingnonen
dc.description.ssrncandidatenon
dc.description.halcandidateoui
dc.description.readershiprecherche
dc.description.audienceInternational
dc.relation.Isversionofjnlpeerreviewedoui
dc.date.updated2023-09-08T10:20:48Z
hal.identifierhal-03591149
hal.version1
dc.subject.classificationjelHALM - Business Administration and Business Economics; Marketing; Accounting; Personnel Economics::M1 - Business Administration::M14 - Corporate Culture; Diversity; Social Responsibilityen
dc.subject.classificationjelHALJ - Labor and Demographic Economics::J1 - Demographic Economics::J15 - Economics of Minorities, Races, Indigenous Peoples, and Immigrants; Non-labor Discriminationen
dc.subject.classificationjelHALD - Microeconomics::D1 - Household Behavior and Family Economics::D11 - Consumer Economics: Theoryen
hal.date.transferred2022-02-28T13:09:53Z


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