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dc.contributor.authorChakhar, Salem
dc.contributor.authorSaad, Inès
dc.date.accessioned2010-04-09T08:13:03Z
dc.date.available2010-04-09T08:13:03Z
dc.date.issued2009
dc.identifier.urihttps://basepub.dauphine.fr/handle/123456789/3890
dc.language.isoenen
dc.subjectKnowledge capitalizingen
dc.subjectMulti-criteria classificationen
dc.subjectcrucial knowledgeen
dc.subjectDecision support systemen
dc.subject.ddc003en
dc.subject.classificationjelC44en
dc.subject.classificationjelD83en
dc.titleA decision support for identifying crucial knowledge requiring capitalizing operationen
dc.typeArticle accepté pour publication ou publié
dc.description.abstractenCapitalizing on the company’s crucial knowledge is an important operation for company’s success. The first step in knowledge capitalizing is to identify the crucial knowledge for which capitalizing operation is required. The crucial knowledge identification is an ill-structured and multi-criteria problem. In this paper, the crucial knowledge identification problem is structured according to the well-known Simon’s decision making process. Then, a decision support system (DSS), called K-DSS, is developed to support this decision process. The main objectives of this paper are to introduce the crucial knowledge identification decision process, to present the conceptual and functional architectures of K-DSS and to illustrate its utility through a real-world case study conducted in an automobile company.en
dc.relation.isversionofjnlnameEuropean Journal of Operational Research
dc.relation.isversionofjnlvol195en
dc.relation.isversionofjnlissue3en
dc.relation.isversionofjnldate2009-06
dc.relation.isversionofjnlpages889-904en
dc.relation.isversionofdoihttp://dx.doi.org/10.1016/j.ejor.2007.11.021en
dc.description.sponsorshipprivateouien
dc.relation.isversionofjnlpublisherElsevieren
dc.subject.ddclabelRecherche opérationnelleen


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