Assessing Enterprise's Knowledge Management Maturity Level

Grundstein, Michel

Grundstein, Michel (2008), Assessing Enterprise's Knowledge Management Maturity Level, in Lytras, Miltiadis; Ordonez de Pablos, Patricia; Vossen, Gottfried; Avison, David; Tennyson, Robert; Damiani, Ernesto; Carroll, John M., The Open Knowledge Society. A Computer Science and Information Systems Manifesto. First World Summit on the Knowledge Society, WSKS 2008, Athens, Greece, September 24-26, 2008. Proceedings, Springer : Berlin, p. 380-387. http://dx.doi.org/10.1007/978-3-540-87783-7_48

Type

Communication / Conférence

External document link

http://basepub.dauphine.fr/xmlui/handle/123456789/2087

Date

2008

Conference title

WSKS 2008 First World Summit on the Knowledge Society

Conference date

2008-09

Conference city

Athènes

Conference country

Grèce

Book title

The Open Knowledge Society. A Computer Science and Information Systems Manifesto. First World Summit on the Knowledge Society, WSKS 2008, Athens, Greece, September 24-26, 2008. Proceedings

Book author

Lytras, Miltiadis; Ordonez de Pablos, Patricia; Vossen, Gottfried; Avison, David; Tennyson, Robert; Damiani, Ernesto; Carroll, John M.

Publisher

Springer

Published in

Berlin

ISBN

978-3-540-87782-0

Number of pages

753

Pages

380-387

Abstract (EN)

Knowledge is not manageable as if it was a data or information. Consequently, Knowledge Management (KM) must address activities that utilize and create knowledge more than knowledge by itself. With regard to this issue, we elaborated a sociotechnical approach of Knowledge Management within the enterprise, and we synthesized it into an empirical model called Model for General Knowledge Management within the Enterprise (MGKME). One purpose of this model is to serve as a template to enable assessing the Enterprise’s KM maturity level.

Subjects / Keywords

Knowledge management systems; Sociotechnical approach; KM maturity levels; Modelling; People-focused; Organisational learning

JEL

M1 - Business Administration