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A Sociotechnical Approach of Knowldege Management within the Enterprise: the MGKME Model

Rosenthal-Sabroux, Camille; Grundstein, Michel (2007), A Sociotechnical Approach of Knowldege Management within the Enterprise: the MGKME Model, WMSCI 2007 11th World Multi-Conference on Systemics, Cybernetics and Informatics, 2007-07, Orlando, États-Unis

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grundstein KGCM07D.pdf (157.0Kb)
Type
Communication / Conférence
Date
2007
Conference title
WMSCI 2007 11th World Multi-Conference on Systemics, Cybernetics and Informatics
Conference date
2007-07
Conference city
Orlando
Conference country
États-Unis
Metadata
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Author(s)
Rosenthal-Sabroux, Camille
Grundstein, Michel
Abstract (EN)
Very often, Knowledge Management System is considered from a technological viewpoint that induces to consider the knowledge as an object, and so to disregard the importance of people. In this paper we suggest a global vision of Knowledge Management within the Enterprise that is represented by an empirical model so-called MGKME (Model for Global Knowledge Management within the Enterprise). That leads to emphasizing the link between knowing and action, with due regard to the basic constraints of the sociotechnical environment. Thus, a Knowledge Management initiative within the enterprise should result in Knowledge Management System Components that take into account the individuals, and which has to allow them to be autonomous and to achieve their potentialities.
Subjects / Keywords
Model for Global Knowledge Management within the Enterprise (MGKME); Enterprise’s KM Maturity level; Knowledge Management (KM); Sociotechnical approach; Pattern of reference; Knowledge Management System Components (KMSC)
JEL
M1 - Business Administration

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