An empirical investigation of trust's impact on collective awareness development in virtual teams

Favier, Marc; Jawadi, Nabila; Daassi, Mohamed; Kalika, Michel

Favier, Marc; Jawadi, Nabila; Daassi, Mohamed; Kalika, Michel (2006), An empirical investigation of trust's impact on collective awareness development in virtual teams, International Journal of Networking and Virtual Organisations, 3, 4, p. 378-394. http://dx.doi.org/10.1504/IJNVO.2006.011867

Type

Article accepté pour publication ou publié

Date

2006

Journal name

International Journal of Networking and Virtual Organisations

Volume

Number

Publisher

Inderscience Pub.

Pages

378-394

Abstract (EN)

This study investigates the relationship between trust and collective awareness levels over time. The study also examines the multi-dimensionality of both trust and collective awareness in virtual teams. Hence, we adopt a longitudinal study to provide a preliminary step towards understanding the dynamic nature of trust and collective awareness in virtual teams. The results of our experiments show that (1) both trust and collective awareness levels increase over time; (2) during the project, task processes are more important than socio-emotional processes; and (3) higher (vs. lower) trust levels are associated with higher (vs. lower) collective awareness levels.

Subjects / Keywords

Trust; Longitudinal study; Virtual organisations; Networking; Empirical investigation; Collective awareness

JEL

M11 - Production Management
O33 - Technological Change: Choices and Consequences; Diffusion Processes
L86 - Information and Internet Services; Computer Software