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The knowledge-gap reduction in software engineering

Ben Dhaou Dakhli, Salem; Ben Chouikha, Mouna (2008), The knowledge-gap reduction in software engineering, MCIS 2008 conference, 2008-10, Hammamet, Tunisie

Type
Communication / Conférence
Date
2008
Conference title
MCIS 2008 conference
Conference date
2008-10
Conference city
Hammamet
Conference country
Tunisie
Pages
-
Metadata
Show full item record
Author(s)
Ben Dhaou Dakhli, Salem
Ben Chouikha, Mouna
Abstract (EN)
Many papers proposed in the software engineering and information systems literature are dedicated to analysis of software projects missing their schedules, exceeding their budgets, delivering software products with poor quality and in some cases even wrong functionality. The expression “software crisis” has been coined since the late 60’s to illustrate this phenomenon. Various solutions has been proposed by academics and practitioners in order to deal with the software crisis, counter these trends and improve productivity and software quality. Such solutions recommend software process improvement as the best way to build software products needed by modern organizations. Among the well-known solutions, many are based either on software development tools or on software development approaches, methods, processes, and notations. Nevertheless, the scope of these solutions seems to be limited and the improvements they provide are often not significant. We think that since software artifacts are accumulation of knowledge owned by organizational stakeholders, the software crisis is due to a knowledge gap between resulting from the discrepancy between the knowledge integrated in software systems and the knowledge owned by organizational actors. In particular, integrating knowledge management in software development process permits reducing the knowledge gap through building software products which reflect at least partly the organization’s know-how. In this paper, we propose a framework which provides a definition of knowledge based on information systems architecture and describes how to deal with the knowledge gap of a knowledge oriented software development process which may help organizations in reducing the software crisis impacts.
Subjects / Keywords
Knowledge; Gap; Software Engineering; Information systems
JEL
M15 - IT Management
L86 - Information and Internet Services; Computer Software

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