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dc.contributor.authorCharki, Mohamed Hédi
dc.date.accessioned2009-07-07T08:20:17Z
dc.date.available2009-07-07T08:20:17Z
dc.date.issued2005
dc.identifier.urihttps://basepub.dauphine.fr/handle/123456789/855
dc.language.isofren
dc.subjectTechnologie de l'informationen
dc.subjectAstonen
dc.subjectCourrier électroniqueen
dc.subject.ddc651en
dc.subject.classificationjelL86en
dc.subject.classificationjelM15en
dc.titleComment une société de service apprend à mieux gérer ses clients grâce aux technologies de l'information [Aston]en
dc.typeChapitre d'ouvrageen_US
dc.identifier.citationpages352-357en
dc.relation.ispartoftitleManagement : cas et applicationsen
dc.relation.ispartofeditorKalika, Michel
dc.relation.ispartofeditorOrsoni, Jacques
dc.relation.ispartofeditorHelfer, Jean-Pierre
dc.relation.ispartofpublnameVuiberten
dc.relation.ispartofpublcityParisen
dc.relation.ispartofdate2005
dc.relation.ispartofpages400en
dc.description.sponsorshipprivateouien
dc.subject.ddclabelSystèmes d'informationen
dc.relation.ispartofisbn2-7117-7560-7en


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